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Frequently asked questions

Choosing from different care and support options and deciding how to pay for it can be confusing. Whether it’s a move into a residential care home or employing carers to help you around your home, Carewise can provide you with trusted information and advice.

We’ve put together answers to some common questions that people ask about Carewise. If you have any other questions or concerns, please contact us.

Phone: 0330 222 7000


Call using Relay UK: 18001 0330 222 7000 (from a textphone or the NGT Lite app downloaded onto a computer, tablet or smartphone.)

You may also find it useful to visit the section Things you need to know about paying for care.

Last updated: 30 April 2024